---
title: "Viewing Past Orders & Invoices"
description: "### **Where to find your order history** 1. Log in and open **My Account → Orders**. 2. A table lists every order by number, date, status, and total. 3. Use the dropdown at the top to filter by status (e.g., Completed,…"
url: "https://iseam.uk/docs/order-history/"
updated: "2025-07-20"
category: "Customer Help Center / Account & Privacy"
---

# Viewing Past Orders & Invoices

### **Where to find your order history**

1. Log in and open **My Account → Orders**.
2. A table lists every order by number, date, status, and total.
3. Use the dropdown at the top to filter by status (e.g., Completed, In Progress, Cancelled).

### **Viewing order details**

1. Click **View** next to any order.
2. The order timeline appears, showing each status update, tracking link, and tailor notes.
3. Scroll down for a breakdown of services, VAT, and shipping insurance.

### **Downloading invoices or receipts**

1. Inside the order page, click **Download Receipt (PDF)**.
2. The PDF contains:• Service fees and VAT line• Admin or shipping fees (if any)• Payment reference and date
3. Save or print for expense claims or returns.

### **Searching older orders**

- Use your browser’s page search (Ctrl + F or ⌘ + F) on the Orders table.
- Orders are retained and searchable for six years to meet UK tax regulations.

### **If an order is missing**

Open **Support → Order Help** and provide the garment type and approximate date; Support can restore the record if it was archived or anonymised.